Advance Welding sells equipment worldwide. To help the customer and speed up repair times, we operate a network of approved repair centres.

These repair centres are located with our worldwide Distributor Partners.

If you have a welding unit showing an error code, it may not be a fault with the unit. Many faults are caused by external influences such as power supply, extension cables, fitting assembly. For a full list of error codes and their possible causes, visit the Technical Support download page.

The electrofusion process is technically demanding and portable generators must be of sufficient quality for the weld to complete. For detailed information of Generator Compatibility, visit the Technical Support download page.

The welding units have many customisable features. The unit may not operate as expected as features and modes may have been altered or disabled. To find out which features can be changed visit the Technical Support download page.

If products are set up and used properly but are still faulty, then they can be returned to Advance Welding or one our our worldwide Distributor Partners for repair.